Hospitality refers to the relationship between a guest and a host, the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers.
The hospitality industry is a broad category of fields within service industry that includes event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry.
Usage rate, or its inverse vacancy rate, is an important variable for the hospitality industry. Just as a factory owner would wish a productive asset to be in use as much as possible, so do restaurants, hotels, and theme parks seek to maximize the number of customers they process in all sectors. This led to information of services with the aim to increase usage rate provided by hotel consolidators. Information about required or offered products is brokered on business networks used by vendors as well as purchasers.
The hospitality industry is determined to deliver overwhelming and mesmerizing experiences to customers on time, every time.
HawksCode Software Pvt. Ltd. Hospitality and Leisure practice renews processes to assimilate customer data from multiple sources like Point-of-Sales applications, loyalty programs, CRM systems, and fulfilment channels. Further, insights into demographics and preferences help you sense demand and deliver a superior guest experience.
HawksCode software Pvt. Ltd. is a global IT services and solutions company. The company focuses on developing industry specific solutions aimed at client’s unique business requirements and challenges in critical performance areas. HawksCode Software Pvt. Ltd. Has also established technology Centres of Excellence.