Hospitality & Leisure industry

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leisure

HawksCode Software Pvt. Ltd. Hospitality Practice delivers business aligned, software solutions and services to the hospitality industry. Our domain landscape encompasses hotels, casinos, clubs & recreational facilities, cruise liners, restaurants, event management companies, holiday planning portals and car rental companies. We also offer our services to independent software vendors who are specialists in the area of hospitality.

The HawksCode Software Pvt. Ltd. Hospitality and Leisure practice enhances your business into a data enterprise, and integrates systems across your properties and business functions. We improve guest life cycle management with robust property management, and centralized reservation systems. We reengineer processes for a 360-degree view of guests to maximize Revenue per Available Guest.

Core business applications can be enhanced with location-specific data, such as driving directions, maps, restaurant menus, and local directory listings, to facilitate convenient business leisure travel. Your customer experience management strategy can be augmented with social media to engage millennial travellers.

Our solutions for performance testing included Engines of web services like shopping and inventory. Channels which drive the transaction and established SLA’sfor the Engines and Channels Analysis of the Performance test results.

Real-time data from multiple sources improves demand forecasting, guest profiling, and resource planning. Structured and unstructured data from the front desk, room service, contact centres social media, and other guest service channels provide rich customer insights. These help deliver a superior guest experience before, during, and after the stay. We implement programs to manage the guest experience, and monitor the effectiveness of your loyalty program.